Terms & conditions
Last updated: October 26, 2026
Using our website
You may use this website to request quotes, track shipments and contact us. Please give accurate information.
Quotes
Quotes are estimates based on the details you provide and are valid for the period stated. Final charges may change if cargo, routes or carrier rates change.
Shipments
You are responsible for correctly describing, packing and labelling your cargo and for providing documents needed for customs.
Prohibited goods
We do not carry illegal, dangerous or restricted goods unless agreed in writing and permitted by law.
Delivery times
Estimated delivery dates are not guaranteed. Weather, customs, port congestion and carrier schedules can cause delays.
Liability and insurance
Our liability is limited as set out in your booking and applicable international conventions. We recommend cargo insurance.
Tracking information
Tracking updates are provided for information and may be delayed.
Changes
We may update these terms. The date above shows when they last changed.